Contact

Privacy Policy for You Physio & Health

• By providing my email and contact number, I am giving my permission for You Physio and Health to contact me using these methods in regards to my treatment, appointment reminders and special offers.

• You Physio and health takes your privacy seriously. Your details will never be shared with anyone, outside of those mentioned above, without your express consent. We use SMS and Email to keep you in the loop about your ongoing care and what is happening at You Physio and Health. You can opt-out of our communication at any time upon request.

1. Information We Collect

We collect the following personal information:

• Personal details: Name, contact info, and date of birth.

• Health data: Medical history, treatment details, and other health-related information.

• Payment info: Billing and payment details.

2. How We Collect Information

Information is collected through:

• Direct interactions with us (e.g., booking appointments, sharing medical history).

• Communication via SMS, email, and our website.

3. Why We Collect Your Information

Your information is used to:

• Provide physiotherapy, exercise physiology, and massage services.

• Communicate about appointments, treatments, and special offers.

• Process payments and meet legal obligations.

• Share treatment details with your healthcare providers as necessary for your care.

4. Disclosure of Information

We may share your information with:

• Health professionals involved in your care (e.g., doctors, specialists).

• Service providers such as payment processors.

• If required by law, in response to legal or regulatory requests.

5. Consent for Communication

By providing your email and phone number, you consent to You Physio & Health contacting you regarding your treatment, appointment reminders, and special offers. You consent to our practitioners sharing your treatment progress with your doctor and other treating parties, and for healthcare providers to share reports and clinical notes with us.

6. Opting-Out of Communication

You can opt-out of our marketing communications or any other communications at any time by requesting it.

7. Data Protection

We take reasonable steps to protect your information and will never share it outside of the necessary parties (e.g., your healthcare providers) without your consent.

8. Access and Correction

You can access and request corrections to your personal information by contacting us directly.

9. Retention of Your Information

We will retain your information only as long as needed to provide our services and comply with legal obligations.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the date of the last revision.